FREE SHIPPING PAN INDIA
P R I V A C Y P O L I C Y
Unironed respects your privacy and is committed to protecting it through compliance with this policy. This policy describes the information we may collect from you or that you may provide when you visit our website or when you otherwise provide information to or become affiliated with the brand, and describes our practices for collecting, maintaining, using, protecting and disclosing that information.
WHAT INFORMATION WE COLLECT
WE DO NOT STORE CREDIT CARD DETAILS AND WE ONLY SHARE CUSTOMER DETAILS TO A THIRD PARTY WITH THE CLIENT’S DUE PERMISSION OR IF REQUIRED BY THE LAW.
When you visit our website, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.
WHAT WE DO WITH YOUR INFORMATION
Any personal information we collect from you will be used generally to fulfil any orders placed through the Site (including processing your payment information, shipping arrangements, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
Communicate with you.
When in line with the preferences you have shared with us, provide you with information or advertising related to our products or services.
To process your order, to maintain guarantee records and to provide after-sales service. (We may pass your details to another organization to supply/deliver products or services you have purchased to provide after sales.)
Screen our orders for potential risk or fraud. To carry out security checks (this may involve sharing your details to fraud prevention agencies, who will check the details we give them against public and private databases and may keep a record of that check to use in future security checks - this helps to protect you and us from fraudulent transactions.)
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
To comply with legal requirements, we may use third parties to carry out certain activities, such as processing and sorting data, monitoring how customers use our site and issuing our emails for us.
We may contact you via email if you have signed up to our email list to inform you of our upcoming collections and drops.
RETURNS
Our return policy lasts for 7 days after your purchase/delivery. Any kind of return or exchange won’t be considered after this time frame.
To be eligible for a return, your item should be in original packing, unused and in the same condition that you received in.
A receipt or proof of purchase is mandatory to approve your return.
SALE ITEMS
Products purchased on sale cannot be cancelled once the order is placed and are not eligible for return/refund/exchange.
Only regular priced items may be refunded, unfortunately, sale items cannot be refunded.
CUSTOMS
Countries other than India may be subject to additional duties to be paid. As the recipient, you are liable for all import duties, customs and local sales taxes levied by the country you reside in; payment of these is necessary to release your order from customs on arrival. The final value of your order does not include any additional duties required. The carrier, prior to delivery, will inform you of the additional duties. If you refuse to pay the duties to release your order, the order will subsequently be returned back to the Unironed warehouse and refunded. A shipping & handling fee may be deducted from your refund.
Unironed does not take any responsibility for orders stuck/lost at customs.
RETURN SHIPPING
To return your product, you should mail your product to:
UNIRONED, 1,FLOOR-1, Mamta complex, Lilapore circle, Lilapore, Valsad, Gujarat-396030
Ph: 875-809-5091
You will be responsible for paying your shipping costs for returning your item. Shipping costs are non-refundable.
SHIPPING POLICIES
At UNIRONED our goal is to offer you the best shipping options, no matter where you live. We promise to provide the highest level of responsiveness to you at all times.
All orders are processed within 5-7 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
DAMAGED/LOST GOODS
For any damaged products, please contact us within 7 days of receiving the parcel to file a claim. Kindly save all packaging materials and damaged goods before filing a claim.
For products that may have been lost, please reach out to us as soon as possible after the tracking link reflects as "delivered."
SHIPPING RATES AND DELIVERY ESTIMATES
Shipping charges for your order will be calculated and displayed at checkout.
**Delivery delays can occasionally occur.
Out for delivery:
India - 5-6 business days. (Standard shipping)
UK – WORLDWIDE SHIPPING (x days) Rs. 3,000/-
Europe – WORLDWIDE SHIPPING (x days) Rs. 3,000/-
USA- WORLDWIDE SHIPPING (x days) Rs. 3,000/-
Asia - WORLDWIDE SHIPPING (x days) Rs. 3,000/-
Other International – WORLDWIDE SHIPPING (x days) Rs. 3,000/-
ANY ADDITIONAL SHIPPING CHARGES WILL BE BORNE BY THE CUSTOMER.
SHIPMENT CONFIRMATION AND ORDER TRACKING
Once your order has been dispatched, tracking information is provided on all orders which is included in the shipping confirmation emails sent once the order has been shipped.